Busrider
Privacy policy
Last updated [date]
In short
- Your connection strings, entity names and messages never leave your computer.
- The app's usage statistics are anonymous and can be turned off in Settings.
- Audience measurement on this website starts only with your consent.
- Feedback and votes are stored in the European Union; your email is kept only if you give it.
Data controller
A2DEV, [registered address], is responsible for the processing described here. For any question or request: [email protected]. A2DEV has not appointed a data protection officer.
What never leaves your computer
Connection strings (encrypted on your computer), the names of namespaces, queues, topics, subscriptions and rules, message bodies and properties. The app talks directly to your Azure Service Bus namespace; none of this goes through our services.
Data we process
| Processing | Data | Purpose and legal basis | Retention |
|---|---|---|---|
| Website delivery and security | IP address, page requested, date and time, browser and device type; network error reports sent by your browser. | Deliver this website and protect it against attacks and abuse. Legitimate interest. | Not kept by A2DEV; technical logs kept by Cloudflare and Google for a limited time |
| App usage statistics | App version, operating system, language, distribution channel, kind of feature used. No persistent identifier. | Improve the app. Legitimate interest; you can object at any time in Settings › General. | [retention period] |
| Update check | Distribution channel (e.g. Microsoft Store), and the IP address and time of the request, as for any connection. No installation identifier. | Tell you when your version of the app must be updated (a security fix, or a bug that could change your messages). Legitimate interest. | Not kept by A2DEV; technical logs kept by Supabase for a limited time |
| Feedback | Type, summary, details; your email if you give it; app version and system if the box is ticked; installation identifier. | Handle your feedback and reply to you. Legitimate interest. | 24 months |
| Votes | Chosen feature, installation identifier. | One vote per installation to choose the next feature. Legitimate interest. | Until the round closes, then totals only |
| Website audience measurement | Pages viewed, device and browser type, approximate location, cookie identifier. | Visit statistics. Consent. | Cookies 13 months, data 14 months |
| Email support | Email address, content of the exchanges. | Answer your requests. Legitimate interest. | [3 years] after the last exchange |
The installation identifier is a random number created by the app. It contains neither your name nor your computer's name.
Recipients and processors
Only A2DEV accesses this data. It is hosted by:
- Aptabase (usage statistics), in the European Union;
- Supabase, Inc. (feedback, votes, installation identifiers, and the update check), with the database hosted in Ireland, in the European Union. Any access from outside the European Union relies on standard contractual clauses;
- Google Ireland Limited (website hosting with Firebase Hosting; Google Analytics), in the European Union. Google may transfer some data to the United States; these transfers rely on the EU-US Data Privacy Framework (European Commission adequacy decision of 10 July 2023) and on standard contractual clauses;
- Cloudflare, Inc. (delivery and security of the busrider.app website: content delivery network, protection against attacks, masking of email addresses from spam robots), in the United States. Every visit to the website goes through Cloudflare, which processes your IP address and the technical data of the request, in the United States and in its data centres worldwide. These transfers rely on the EU-US Data Privacy Framework and on standard contractual clauses.
Microsoft distributes the app through the Microsoft Store, under its own privacy policy.
Security
Exchanges are encrypted (HTTPS). Only the Busrider app can send feedback and votes, and nobody outside A2DEV can read them.
Your rights
You can access, correct or delete your data, restrict or object to its use, ask for its portability, withdraw your consent at any time, and set instructions for what happens to it after your death.
Write to [email protected]. Since feedback is anonymous unless you gave an email, include its summary and date. We answer within one month.
You can also lodge a complaint with the CNIL (Commission nationale de l'informatique et des libertés), 3 place de Fontenoy, TSA 80715, 75334 Paris Cedex 07, France, or on cnil.fr.
Changes
If something important changes, we update this page and its date, and ask for your cookie choice again if needed.